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The Tavern

SUBSCRIPTIONS AND REFUNDS

THE TAVERN

Last updated: 30 September 2026

The essentials

Subscribing

In the app, open the "Become a VIP" page, choose your plan and confirm with your Apple or Google account.

The length of the free trial, the price and the period are those shown in the app and on the store at the time you subscribe. They may vary depending on your country and current offers, such as Happy Hour.

The free trial

Some plans start with a free trial. You are not charged during the trial.

If you don't cancel before the end, the paid subscription starts automatically. On iPhone, cancel at least 24 hours before the end of the trial to make sure you are not charged.

The free trial is only offered once per Apple or Google account.

Cancelling on iPhone

The quickest way: in the app, go to Settings, then "Manage my subscription".

Otherwise:

  1. Open your iPhone's Settings app.
  2. Tap your name, at the top.
  3. Tap "Subscriptions".
  4. Choose "The Tavern".
  5. Tap "Cancel Subscription".

You can also use this link: https://apps.apple.com/account/subscriptions

For the cancellation to count for the next period, do it at least 24 hours before the renewal date.

Cancelling on Android

The quickest way: in the app, go to Settings, then "Manage my subscription".

Otherwise:

  1. Open the Google Play app.
  2. Tap your profile picture, at the top right.
  3. Tap "Payments & subscriptions", then "Subscriptions".
  4. Choose "The Tavern".
  5. Tap "Cancel subscription" and follow the steps.

You can also use this link: https://play.google.com/store/account/subscriptions

After cancelling

You keep VIP access until the end of the period you've already paid for (or of the trial). After that, the app goes back to the free version. You can subscribe again whenever you want.

Getting a refund on iPhone

Only Apple can refund a purchase made on the App Store. We don't have access to it.

  1. Go to https://reportaproblem.apple.com and sign in with your Apple Account.
  2. Choose "Request a refund".
  3. Give the reason, then select the subscription for The Tavern.
  4. Submit your request.

Apple will get back to you, usually within a few days.

Getting a refund on Android

Within 48 hours of the purchase, ask Google Play directly:

  1. Open the Google Play app.
  2. Tap your profile picture, then "Payments & subscriptions", then "Budget & history".
  3. Choose the purchase for The Tavern and tap "Request a refund" (or "Report a problem").

After 48 hours, email us at [email protected], preferably from "Send us a message" in the app's settings: we'll look into your request.

Your right of withdrawal

In principle, you have 14 days to change your mind after an online purchase. But if, at the time of purchase, you asked to access VIP content straight away and acknowledged that you would lose this right, you can no longer exercise it once you've been given access.

In all other cases, make your refund request to Apple or Google, as explained above. Need help? Email us.

All the details are in our Terms of Use.

Restoring your purchases

You're subscribed but the app doesn't recognise you as a VIP (after reinstalling it, for example)?

  1. Check that your phone is signed in to the same Apple or Google account as the one you paid with.
  2. In the app, go to Settings, then "Restore my purchases". The button is also at the bottom of the "Become a VIP" page.

Your VIP access comes back straight away if the subscription is active.

Changing phone

Your stats, your Purity Test leaderboard and your settings are stored on the phone itself. They won't necessarily carry over to a new phone.

Got a question?

Email us at [email protected], or use "Send us a message" in the app's settings.